How much am I billed and how often?
When you subscribe for a 30-Day Membership, you are billed $20 per month by credit card and $20 for CC900.

How long does my account last after I cancel?
Your account lasts until the end of the month that you last paid for. So, if you are billed on the 15th and you cancel on the 20th, your account remains open and active until the 15th of the next month.

How does the billing show up on my credit card?
Your membership will be billed as "IBL*www.ibillcs.com."

How do I find my subscription number?
There are two ways to find your subscription number. You can go directly to iBill's Customer Service pages at www.ibillcs.com and enter your information or you can email vidking@btinternet.com. If you email, you should give your full name and the email address you used when signing up in order to make it easier for the subscription number to be found. The easiest way to avoid losing your subscription number is to keep the original receipt sent to you when you signed up to the site.

I'm having problems logging in. What's wrong?
It is possible that you are trying to access at a time that iBill is doing maintenance, but this occurs only a few times each month (normally between the hours of 5am EST to 7am EST). You may also need to update your browser. iBill uses SSL 3.0 encryption on their subscription pages, if you have an older browser you may experience problems. AOL's browser consistently experiences problems with this encryption (and video clips!), so we strongly suggest using another browser such as Internet Explorer or Netscape. They're both free to download and use!

How do I dispute a billing? Do you feel you have been charged in error? Were you billed twice in the same month? Email vidking@btinternet.com for help....